FAQ & Information
Find out more about us and get any assistance you need.
Safety
Can I use a home mount in my studio?
No, we advise against this and instead recommend the Ball Mount for studio use
Can I use a trapeze on an A-FRAME?
No, we do not recommend using a Trapeze with the X-POLE A-FRAME
How many people can use an A-FRAME at once?
A maximum of two people can use an A-FRAME at one time
How many people can use an X-STAGE/X-STAGE Lite at once?
A maximum of two people can use a X-STAGE/X-STAGE Lite pole at one time
How many people can use an XPERT Pro at once?
A maximum of two people can use a XPERT Pro pole at one time
How many people can use an XPERT at once?
A maximum of two people can use a XPERT pole at one time
How many people can use a SPORT at once?
A maximum of one person can use the SPORT pole at one time.
What shouldn't I wear?
We suggest removing any jewelry, watches and piercings before doing pole or aerial activities.
Can anyone do aerial fitness?
Yes, but if you have any concerns, please contact your doctor.
Can anyone do pole fitness?
Yes, there is not limit or pre-requisite for pole fitness. Pole exercise is extremely physical and uses muscles that you will not have used before and therefore if you are not warmed up; muscle damage, strains and injury can occur. Before using a pole it is mandatory to warm up and, after use, cool down. It is highly recommended that before you use your pole you purchase a suitable DVD to learn the basic moves or attend pole fitness classes. Never try moves beyond your ability without an instructor. If at any time whilst using your pole you feel uncomfortable, your muscles hurt, or you are short of breath – take a break. Always rest between moves & exercise sensibly, if you experience any health issues, seek medical advice. But if you have any concerns, please contact your doctor.
Do you supply screws with your mounts?
Home Mounts are supplied with 4 x 5 x 40mm. Ball mounts do not come with screws.
What screws do I need for my mount?
This will depend on what type of mount you are using and to which type of material you drill. Go to your local hardware store for screw options. Please contact our technical team for further advice on either technical@xpoleus.com or +1-818-924-3576.
What are the product weight limits?
Please speak to our technical team regarding weight limits
How much space do I need to use my X-POLE safely?
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